Privacy Policy

We collect the following categories of information when you interact with us:

Information you provide directly:

• Full name and company name
• Email address and mobile number
• Billing and shipping address
• Product enquiries and order details
• Messages submitted via our contact form

Information collected automatically:

• IP address and browser type
• Pages visited and time spent on site
• Referring website or search query
• Device type and operating system

We use the information collected for the following purposes:

• To process and fulfill your orders and enquiries
• To communicate order status, invoices, and delivery updates
• To provide technical support and product guidance
• To send product updates, new arrivals, or promotional offers (only if opted-in)
• To improve our website, products, and customer service
• To comply with legal obligations and resolve disputes

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

We may share your information with trusted third parties only to the extent necessary to operate our business:

• Logistics partners — for shipping and delivery of orders
• Payment processors — to facilitate secure payments
• Government/regulatory authorities — when required by law (e.g., GST compliance)

All third parties we engage with are required to handle your data securely and in accordance with applicable law.

Your data is stored on secure servers and protected using industry-standard security measures including encryption in transit (HTTPS/TLS) and access controls. We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

While we take all reasonable precautions, no method of transmission over the internet is 100% secure. In the unlikely event of a data breach affecting your rights, we will notify you as required by applicable law.

Our website may use cookies and similar tracking technologies to improve your browsing experience. These may include:

• Essential cookies — required for the website to function properly
• Analytics cookies — to understand how visitors use the site (e.g., Google Analytics)

You can control or disable cookies through your browser settings. Disabling essential cookies may affect website functionality.

You have the following rights with respect to your personal data:

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of inaccurate or incomplete data
• Deletion — Request deletion of your data, subject to legal obligations
• Opt-out — Unsubscribe from marketing communications at any time
• Complaint — Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at newmahalaxmienterprise08@gmail.com.

Our website and services are intended for business use by adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal data, please contact us immediately so we can delete it.

Our website may contain links to external websites (e.g., WhatsApp, Google Maps). We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated "Last Updated" date. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
New Mahalaxmi Enterprises
Surat, Gujarat, India
Email: newmahalaxmienterprise08@gmail.com
Phone: +91 93746 22508